Skip to Content
๐ŸŽ‰ Univer 0.5.5 is released.Read more โ†’

Client Environment Issues

Login fails with the message Login failed Invalid session ticket

This may be caused by network proxies. Try disabling the proxy or VPN.

Failed to create Workspace on Windows

Solution steps:

  1. Uninstall Univer Go completely.
  2. Reinstall Univer Go to the User directory.
  3. Allow network access permissions.

This site canโ€™t be reached

While previewing the workspace, you may encounter an issue where the address http://0.0.0.0:18000/ is shown and the workspace is not accessible.

IP Unreachable

In this case, you need to reset the IP in the settings.

Reset IP

After resetting, you should be able to preview and access the workspace normally.

Last updated on

Was this page helpful?